In order for our customers to get the most out of the Content included on this website, we ask you to share certain information. This policy describes what information we collect and how it is used and shared.

What kinds of information do we collect?

Information you provide.

We collect the information you provide when you use this website, including when you sign up for an account, share your account and message or communicate on the forum using this website. We also collect information about how you use this website, such as the types of Content you view or the frequency and duration of your activities.

Information from third-party partners.

We receive information about you and your activities from third-party partners, such as information from a partner when we jointly offer services or from a third-party partner about your experiences or interactions with them.

How do we use this information?

Improve and develop services and content.

We are able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our Content. In some cases, we rely on third-parties to provide this content. We conduct surveys, research and test features to evaluate and improve products and services, develop new features, and conduct audits and troubleshooting activities.

Communicate with you.

We use your information to communicate with you about our services and Content and let you know about our policies and terms. We also use your information to respond when you contact us for information or have questions.

For legal reasons.

We will share personal information if we have a good-faith belief that sharing the information is necessary to comply with applicable laws, regulations, legal process or governmental request.

Research.

We may share aggregated, non-personally identifiable information publicly and with our third-party partners to show educational and other trends in the data.

Keep our website safe and secure.

We use the information we have to help verify accounts and activity, and promote safety and security.

What we do not do.

We will not sell your personal information for any reason.

How is this information shared?

Sometimes you will use our Content and services to connect and share with others. We make this possible by sharing the information you choose.

What happens if this privacy policy changes?

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

What about cookies?

A cookie is a small file that a website transfers to a user’s computer which may then be stored on its hard drive. We use cookies to remember you and personalize your web-viewing experience by keeping track of your session when logged on to this website. Cookies enable you to maintain continuity as you move from page to page on the site and to avoid the nuisance of being asked to provide the same information repeatedly. Cookies also allow us to make sure that only your browser can exchange information regarding your account with our servers. Cookies cannot be used to steal personal information or to gain access to information that you did not directly provide. If you don’t want cookies, you can set your browser to disable or refuse cookies or to alert you when cookies are being used. You should note, however, that various services might not function properly when cookies are not utilized.

How is this information protected?

We have implemented numerous security measures to protect our customers’ personal information. Data sent to us by you is collected using Secure Socket Layer (SSL) technology to ensure that only we receive the information sent to us by you. Special software programs monitor traffic on this website to identify unauthorized attempts to upload or change information or cause damage to this website. These programs do not collect personally identifiable information, but they do collect information that enables us to identify someone attempting to tamper with the site. However, we may automatically collect and store certain data from website visitors, for example, the name of the domain and host from which the visitor accessed the Internet, the Internet Protocol (IP) addresses of computers, the browser software used to access this website, the date and time the visitor accessed our website, and the Internet address of the website from which a visitor links directly to this website. We may also use HTML encoding to record aggregate information about the usage of our website and whether emails that we send have been accessed or acted upon.

Questions Regarding this Policy

If you have any questions regarding this Policy, you may contact us at generalcounsel@gsfc.org.